Privacy Policy

Who we are

Our company name is Oz-racing Mechanical & Engineering and our website address is: http://www.ozracing.biz. Our address and contact details can be found here.

What personal data we collect and why we collect it

Booking forms

Personal information submitted via the booking form when you book in for a service, including name, phone number, address, vehicle registration and description, is automatically retained in the Setmore secure booking system, and is also manually transferred to our invoicing system for customer service and invoicing purposes only. Your personal data is not shared with third parties, nor is it used for marketing purposes.

This information is required for insurance purposes in the unlikely event that your motorcycle is damaged while on our premises. It is also required so that we can maintain service records for all vehicles that enter our workshop. We cannot accept bookings until this information is supplied.

The Setmore Privacy Policy is available here.

Contact forms

Information submitted via a contact form, including name, phone number, and email address, is retained for up to one year for customer service purposes only. Your personal data is not shared with third parties, nor is it used for marketing purposes.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Google Analytics is installed on this site, however we only use aggregated data reports and no individual user data is collected.

We use the AWStats tool to analyse non-identifying data about visits and links to this website. More information is available on the AWStats website here.

We use the Wordfence security plugin which collects non-identifying data about all visits to our pages. More information is available on the Wordfence Privacy Policy page.

Who we share your data with

Your personal data is not shared with anyone and is only visible to employees of Oz-racing Mechanical & Engineering (Ozzy and Leah).

How long we retain your data

Personal information submitted via our booking system is automatically retained in the Setmore booking system indefinitely.

Customer information submitted via booking form or email is retained indefinitely in our invoicing system for invoicing and customer service purposes, and to maintain the service history for all vehicles.

Copies of all invoices are also kept securely on file for 7 years for tax and service history purposes.

Contact form entries are kept for up to one year.

What rights you have over your data

If you are a current or previous customer of Oz-racing Mechanical and Engineering, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, tax, legal, or security purposes.

Where we send your data

For any BMW motorcycle we service, the VIN/Chassis number and a description of work performed is submitted to the BMW Germany server for future possible warranty claims.

Our contact information

If you have any privacy or security concerns, please contact us.